AI PHONE ORDERING FOR RESTAURANTS

Every call answered.
Every order clear.

TasteCove AI turns natural customer conversations into accurate pickup orders—grounded in your menu, controlled by your team, and ready for restaurant operations.

Menu validated Human fallback Live operations
Incoming orderDemo Kitchen · live call
02:14
Customer

Can I get two chicken momos, one mild and one spicy, plus a Coke?

TasteCove AI

Absolutely. I have two Chicken Momos—one mild and one spicy—and one Coke. Anything else?

VALIDATED ORDERPickup · ASAP
Ready
  • 2× Chicken Momo$25.98
  • Mild · SpicyRequired choices complete
  • 1× Coke$2.49
Subtotal$28.47
Server-validated menu and pricingHuman transfer available

BUILT FOR THE MOMENT THE KITCHEN GETS BUSY

Natural phone conversationsExact menu groundingOperator visibilitySafe staff handoff

THE BUSY-HOUR PROBLEM

The phone should create revenue—not interrupt service.

When staff must choose between the guest in front of them and the caller on hold, restaurants lose orders, accuracy, and time. TasteCove gives every call a clear path forward.

01

Fewer missed opportunities

Answer ordering calls while restaurant staff stay focused on guests, food, and service.

02

No guessing at the menu

Items, aliases, modifiers, quantities, availability, and prices are checked against restaurant data.

03

A person when it matters

Customers can ask for staff at any time, and difficult calls can move to the restaurant's transfer number.

FROM RING TO READY

A dependable order path in three steps.

  1. 1

    TasteCove answers naturally

    The guest can order, ask a menu question, make a correction, or request restaurant staff.

  2. 2

    The server checks every detail

    The language model interprets the request; deterministic server rules decide what enters the cart.

  3. 3

    Your team stays in control

    Confirmed orders, transcripts, status, and delivery attempts remain visible and auditable.

ONE OPERATING PICTURE

Built for the people running the restaurant—and the people supporting it.

Restaurant teams control availability, pickup timing, menus, calls, and orders. TasteCove operators see fleet health, alerts, usage, support cases, and safe recovery actions without opening a terminal.

  • ✓ Pause ordering or enable busy mode instantly
  • ✓ Review call transcripts and submitted orders
  • ✓ Track POS delivery attempts and safe retries
  • ✓ Monitor usage, limits, health, and support cases
Restaurant owner sign in
TCLive operations
Production
Restaurants33 healthy
Active calls1Within capacity
Orders18Current period
✓
All monitored services are operating normally.No open alerts require attention.
DKDemo KitchenAI phone · orders · POS delivery
Healthy
PKPilot KitchenAI phone · orders · dashboard
Healthy

POS-READY ORDER DELIVERY

Connect the conversation to restaurant operations.

TasteCove is designed to synchronize approved menu data, submit confirmed pickup orders, and track delivery status without replacing the restaurant's POS or payment platform.

Clear boundary: live POS connections are enabled only after the provider's official approval, credentials, configuration, and testing process.

01Customer callNatural order
02TasteCoveValidate + confirm
03RestaurantOrder operations

TRUST BY DESIGN

AI interprets. Restaurant rules decide.

The server—not the language model—controls valid items, modifiers, quantities, prices, submission, and tenant boundaries.

01

Deterministic validation

Only configured menu data can become a submitted order.

02

Auditable operations

Calls, transcripts, delivery attempts, alerts, and operator actions remain traceable.

03

Protected access

Secure sessions, tenant checks, optional owner 2FA, and required production operator 2FA.

04

Payments stay separate

TasteCove's initial ordering workflow does not collect or store payment-card information.

CURRENT LAUNCH PLANS

Start with one line. Grow when demand does.

Every plan includes restaurant administration, live order operations, human fallback, and platform monitoring.

STARTERFor an independent restaurant

$99/ month

  • 300 voice minutes
  • 1 concurrent AI call
  • Restaurant dashboard
Start setup
SCALEFor multi-location operations

$499/ month

  • 3,000 voice minutes
  • 10 concurrent AI calls
  • High-volume capacity
Start setup

Voice overage rates and final pilot terms are shown during account setup. POS availability depends on provider approval and configuration.

STRAIGHT ANSWERS

Before your first AI call.

Does the AI invent menu items or prices?

No. The AI helps interpret customer language, while the application validates items, modifiers, quantities, and prices against the restaurant's configured menu before submission.

Can a caller reach restaurant staff?

Yes. A caller can request a representative, press zero, or be transferred when the automated flow cannot safely complete the conversation. The restaurant controls the staff transfer number.

What happens when the restaurant gets busy?

Restaurant owners can enable busy mode, increase the pickup estimate, pause new ordering sessions, or temporarily disable AI phone ordering from Restaurant Admin.

Is a POS connection required to start?

No. Orders can remain in the TasteCove dashboard during a supervised pilot. A live POS connection is activated only through the applicable provider's approved integration process.

A CALMER WAY TO TAKE THE NEXT CALL

Give every pickup order a clear path from hello to ready.

Set up your restaurant workspace, load the menu, and test the ordering experience before enabling a phone line.